Do you know what your customers say about your business?
In this workshop, you will step into the shoes of your customer to understand how they engage with you, look at ways to exceed customer expectations and learn how to gain buy-in from your staff on the frontline.
A workshop for decision makers in hospitality, who are keen to purposefully design their customer’s experience.
Date: Wednesday 1 May 2019
Time: 9am -12pm
Facilitator: Carrie Glenister
Location: Old Granary, Malpas Road, Truro, TR1 1QH
Have you signed up to Experts Grow yet?
Our workshops are completely free and open to small and medium businesses taking part in our Experts Grow programme.
Enter your details below to register for this workshop, or ring us on 01872 277150: