Do you know what your customers say about your business?
In this workshop, you will step into the shoes of your customer to understand how they engage with you, look at ways to exceed customer expectations and learn how to gain buy-in from your staff on the frontline.
A workshop for decision makers in hospitality, who are keen to purposefully design their customer’s experience.
Date: To be arranged
Time: 9am -12pm
Facilitator: Carrie Glenister
Location: Central Cornwall
Contact your adviser to book a place on the next workshop.
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